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Limited Warranty

THE BELOW APPLIES TO THE UNITED STATES ONLY. If you live outside the United States you will need to contact the retailer or distributor that sold the product for additional information.

"LIMITED WARRANTY,  US RESIDENTS ONLY: For a period of 5 days from the date of purchase by the consumer, we warrant that this toy is free of any defects in workmanship or materials at the time it was manufactured.  Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  We agree to replace this toy if you return it to us and it is found to have been defective in workmanship or materials at the time of manufacture.  Our warranty excludes any damage caused by abuse, misuse, ordinary wear, or failure to follow our directions for use.  Our agreement to replace a defective toy is in lieu of any other remedies.  This warranty expressly disclaims any liability for any incidental or consequential damages resulting from, or relating to, use of this toy.  If you experience a problem, please call VIP Products directly at 1-866-4-DOG-TOY (866-436-4869).  This warranty gives you specific legal rights, and you may also have other rights which vary from state to state."

Not all toys have squeakers….. Our toys are made with multiple layers and generous stuffing. Squeakers my shift or move in a position that causes them to become inaudible. If your toy has stopped squeaking try moving the squeaker around to unblock the airway.  If a squeaker has been bitten or punctured sound can change or be non functional .   we DO NOT WARRANTY or GUARANTEE a toys SQUEAKER(s) or its ability to continue squeaking.