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Privacy Notice

PRIVACY STATEMENT

 

VIPPRODUCTS.com collects client information to enhance your shopping experience.

 

GENERAL BROWSING:

VIPPRODUCTS.com Includes the following websites: EDOGTOY.com, TUFFIESPETTOYS.com, 4DOGTOY.com, VIP3.com, MIGHTYDOGBED.com, MIGHTYDOGBEDS.com, MYDOGBED.com, MYDOGTOY.com, SPAFIND.com, SILLYSQUEAKERS.com, MRPOOPS.com, SQUEAKDOGTOY.com, VIPPRODUCTS.org, VIPPRODUCTS.cn and VIPPRODUCTS.com all gather navigational information about where visitors go on our Web site and information about the technical efficiencies of our web site and services (i.e. time to connect to our web site, time to download pages). This information allows us to see which areas of VIPPRODUCTS.com are most visited and helps us better understand our customers experience at VIPPRODUCTS.com. This helps us improve the quality of visitors online shopping experiences by recognizing and delivering more of the features, services and products our visitors prefer. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitors use of our Web site (such as the time of a visitors last visit to a page on our site).

 

COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION:


We collect information from you that you provide to us at this site when you establish or update an account, enter a contest, participate in a survey, shop online, request a catalogue, purchase and send an e-gift certificate, create or send a wish list or gift reminder. Categories of information collected include name, address, e-mail address, recipients e-mail address, telephone number, credit card information and messages or reminders you create. This information is used to enable VIPPRODUCTS.com to deliver products that you have ordered, to fulfill requests that you have created, to contact you or the recipient(s) in the event of order or delivery difficulties, for verification, to respond to your inquiries and to deliver services and information about our products or web site to you, including adding you to our print Catalogue mailing list. If you participate in a survey, we may use the information you provide in your responses to enhance and personalize our product offerings to you. We use third parties to help us provide services, such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, maintaining our database, administering and locating e-mails, and administering drawings or contests.

 

If you are added to our print Catalogue mailing list, your name and mailing address, sometimes categorized by purchasing information, may be made available to companies whose products you may find of interest.

 

If you are visiting VIPPRODUCTS.com from a location outside of the U.S., your orders placed through VIPPRODUCTS.com will be accepted and fully processed in and shipped from the U.S. and all information you provide will be maintained in our Web servers and/or internal systems located within the U.S., and protected as noted in this privacy policy.

 

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site, or the public.


USE OF COOKIES:
VIPPRODUCTS.com uses a browser feature known as a cookie, which is placed on your computer. Cookies also allow VIPPRODUCTS.com to make our site more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are stored on your computers hard drive and are used by VIPPRODUCTS.com to help track your clicks and pass information as you go through the pages within VIP Products Web site. In addition, VIPPRODUCTS.com uses cookies to help keep track of how many items you put into your shopping bag and to tell us whether you have previously visited VIPPRODUCTS.com. We also use cookies and/or a technology known as clear gifs which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and to provide you a more personalized experience. If you register or purchase product through VIPPRODUCTS.com, navigational information from previous browsing visits may be associated with the personal information you provide.

 

UPDATING PERSONAL INFORMATION:

We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information including billing and shipping information by logging into Your Account.

 

LINKS:

For your convenience, our Web site may contain links to other sites. VIP Products is not responsible for the privacy practices or the content of such Web sites.

 

VIP PRODUCTS E-MAIL:

VIP Products E-Mail allows you to receive exclusive information about special offers, media events, new products and much more. If youre not already registered, simply create an account to receive these special messages. If at any time you would like to stop future delivery of VIP Products E-Mail, please simply login to your account, click MY ACCOUNT, and then click Account Details. There you will find two checkboxes to control your email settings. Asking to be removed from VIP Products E-Mail will not prevent you from receiving e-mail communications relating to any online order you place at VIPPRODUCTS.com or other operational e-mail communications.

 

APPLICABILITY OF PRIVACY STATEMENT:

This privacy policy statement applies only to the information collected online at VIPPRODUCTS.com.

 

QUESTIONS/CHANGES IN POLICY:

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us. If elements of our Privacy Policy change, we will post the policy changes in our Privacy Policy on this Web site. If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about VIPPRODUCTS.com.

 

SECURITY STATEMENT

VIPPRODUCTS.com takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, secure socket layer certificate authentication and limitations of administrative access to our systems. In addition, it is our policy not to send your credit card number via e-mail. In fact, this is a practice we recommend you adopt in all of your Internet activities.

 

We designed VIPPRODUCTS.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 3.0 versions or higher of Netscape Navigator and versions 3.02 or higher of Internet Explorer. This means you should not be able to inadvertently place an order through an unsecured connection.

 

While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

 

This privacy statement effective May 12, 2004.

 

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